We are committed to providing reliable and transparent shipping services for customers worldwide. The information below applies to all orders placed on Kylinaura.

Order Processing Time

All orders are typically processed and shipped within 1-3 business days (excluding weekends and public holidays). Once your order is shipped, you will receive a tracking email.

Please note: During peak seasons or holidays (usually October to December), delivery times may be longer due to high carrier volume.

Estimated Delivery Time (After Shipment)

• United States: 5-12 business days
• Canada, Australia, United Kingdom: 5-12 business days
• Europe: 5-12 business days
• Rest of the world: 5-12 business days

Shipping Rates

• United States: USD $10
• Canada, Australia, United Kingdom: USD $10 (approximately CAD 12 / AUD 7 / GBP 8)
• Europe: USD $10 (approximately EUR 8)
• Rest of the world: USD $10

Free Shipping

Orders over USD $40 qualify for free shipping.

Important Information

1) Product prices listed on our website generally include applicable taxes, duties, and other related charges.

2) If your order is delayed beyond the estimated timeframe, please contact us at support@kylinaura.com. We usually respond within 8 hours and will help check the delay reason and available solutions.

3) In case of significant shipping delays, we may provide discount codes or gift cards based on the situation to reduce inconvenience.

4) Due to differences among carriers and local delivery networks, a variance of 1-2 business days may occur.

Contact Us

If you have any questions or suggestions regarding our shipping policy, please contact us at: support@kylinaura.com