Welcome to Kylinaura ("we", "us", or "our"). These Terms of Service ("Terms") govern your access to and use of our website and related services (collectively, the "Services").

By visiting, browsing, placing an order, or otherwise using our Services, you agree to be bound by these Terms. If you do not agree, please stop using the Services.

1. Scope

These Terms apply to all users of the website, including visitors, browsers, account holders, and customers. Any new features, tools, or services added to the website are also subject to these Terms.

2. Eligibility and Lawful Use

1) You represent that you are at least the age of majority in your jurisdiction, or that you use the Services with valid guardian consent where required.

2) You may not use the Services for any unlawful, fraudulent, or unauthorized purpose.

3) You may not upload or transmit viruses, malicious code, or any material that may disrupt security or operation of the website.

4) We may suspend or terminate your access if you violate these Terms.

3. Account, Orders, and Information Accuracy

1) You agree to provide true, accurate, complete, and up-to-date information, including billing and shipping details.

2) We reserve the right to refuse, limit, or cancel orders, including in cases of suspected fraud, stock issues, or pricing errors.

3) If an order is adjusted or canceled, we will attempt to notify you using the contact information you provided.

4. Product Information and Pricing

1) We make reasonable efforts to ensure that product descriptions, images, and pricing are accurate, but we do not guarantee they are error-free at all times.

2) Actual colors or details may vary by device display settings.

3) We may change product pricing, availability, promotions, or service content at any time without prior notice.

5. Shipping, Returns, and Related Policies

Order processing, shipping timelines, returns/exchanges, and personal data handling are governed by our published Shipping Policy, Return Policy, and Privacy Policy, which form part of these Terms.

6. Third-Party Tools and Links

Our website may include third-party tools or links to third-party websites. We do not control or guarantee third-party content, availability, or security. Your use of third-party services is at your own risk.

7. User Submissions

1) If you submit reviews, feedback, suggestions, ideas, or other content, you agree that we may use, display, edit, and publish such content as permitted by law.

2) You represent that your submissions do not infringe any third-party rights and do not contain unlawful, defamatory, abusive, harassing, or malicious content.

3) We reserve the right to remove content that violates law or these Terms.

8. Prohibited Conduct

• Violate applicable laws or regulations;
• Infringe intellectual property rights or other legal rights;
• Engage in attacks, abusive crawling, unauthorized scraping, or service disruption;
• Send spam, phishing messages, or impersonate others;
• Bypass or interfere with website security mechanisms.

9. Disclaimer

1) The Services are provided on an "as is" and "as available" basis.

2) To the maximum extent permitted by law, we do not guarantee uninterrupted, timely, secure, or error-free operation.

3) We are not responsible for delays or failures caused by networks, payment channels, carriers, force majeure events, or third-party systems, except as required by law.

10. Limitation of Liability

To the maximum extent permitted by law, we are not liable for any indirect, incidental, special, punitive, or consequential damages, including loss of profits, data, or goodwill. Where such limitation is not permitted, liability is limited to the extent allowed by applicable law.

11. Intellectual Property

Unless otherwise stated, all website content (including text, graphics, logos, layout, and design elements) is owned by us or our licensors and may not be copied, reproduced, modified, distributed, or commercially used without prior written permission.

12. Updates and Severability

1) We may update these Terms from time to time to reflect business, legal, or regulatory changes. Updated Terms become effective upon posting.

2) If any provision is held invalid or unenforceable, the remaining provisions remain in full force and effect.

13. Termination

If you breach these Terms or applicable law, we may suspend or terminate your access to the Services without prior notice.

14. Contact

If you have any questions, suggestions, or complaints regarding these Terms, please contact us at: support@kylinaura.com